Frequently Asked Questions
Everything you need to know about shopping with Pancho And Lefty.
What is the shipping timeframe for international orders?
We offer worldwide shipping via premium carriers. International orders typically arrive within 5-10 business days, depending on your location and local customs processing.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As we curate unique brands, we recommend comparing these measurements against a garment you already own for the perfect fit.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain limited-edition releases or sale items may be final sale.
Are the products authentic and ethically sourced?
Absolutely. Pancho And Lefty prides itself on sourcing authentic, high-quality garments from reputable heritage brands and independent designers who prioritize craftsmanship and ethical production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.